FAQ

  • Are you manufacture?

    Ans: Yes, we are factory with more than 20 years of manufacturing experience.

    Q1
  • What is your terms of payment?

    Ans.: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

    Q2
  • What is your terms of delivery?

    Ans.: EXW, FOB, CFR, CIF.

    Q3
  • How about your delivery time?

    Ans.: Generally, it will take 7 -10 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

    Q4
  • What is the warranty of our machine?

    Ans.:Our main machine enjoys a 1 year warranty, during this time all accessories broken can be changed for a new one.And we provide videos for machine install and operation.

    Q5
  • What is your terms of packing?

    Ans.: Generally, we use standard exported wooden case for LCL goods, and fixed well for FCL goods.

    Q6
  • Do you test all your goods before delivery?

    Ans.: Yes, we have 100% test before delivery.And we will attach our inspect report for every machine.

    Q7
  • Do you Preferred provide wear parts for transacted clients?

    Ans.: Yes, we have records for your clients, and will  prefer  providing  accessories to clients.

    Q8
  • How do you make our business long-term and good relationship?

    Ans.: 1. We keep good quality and competitive price to ensure our customers benefits;
    2.We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.

    Q9
  • Do you have any certificates for your machine?

    Ans.: All of our products coming with the certificates of CE, ISO9001.

    Q10
All products are guaranteed for 12 months!